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CONFLICT MANAGEMENT AND ITS IMPACT ON ORGANIZATIONAL PERFORMANCE

| Format: Ms Word | 1-5 Chapters | Table of Content|

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ABSTRACT

In a society where people with a diverse interests, views and values co-exist, differences between such individuals and group are to be expected. This study ‘conflict management strategies and organizational performance’ an  evidence from SPDC in the Niger Delta, is aimed  at  critically  looking at  conflict situations and  the factors  that precipitate conflict as well as possible areas of improving conflict situations for a better working environment in the organization. The research shows that conflict comes from incompatibility of goals and interests, and the result destroys the organization. Conflict affects the organization in several ways such as decreased employee satisfaction, low morale, low productivity, insubordination, leads to economic loss and fragmentation. Descriptive and survey research design method were the tools used to elicit information. The findings showed that there is a significant relationship between the factors that precipitate conflict in the host communities and SPDC in the Niger Delta. That there is a significant relationship between effects of conflict on organizational performance.

 

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