ICT ADOPTION AND ITS IMPACT ON PUBLIC SECTOR – PRODUCTIVITY (A CASE STUDY OF THE STATE PRIMARY EDUCATION BOARD BAUCHI)
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Abstract
The study was carried out to examine ICT adoption and its impact on public sector – productivity using State Primary Education Board Bauchi. To achieve this objective, three research questions and one research hypothesis were formulated to guide the study. The data collected were analyzed using simple percentages and tables to analyze research questions. A structured questionnaire was used as the major instrument for data collection from the fresh graduate of University of Uyo. After the careful analysis of the data, the following findings revealed that the level of impact of ICT adoption on State Primary Education Board Bauchi is high. The study was concluded with some recommendations that Nigeria government should as a matter of urgency provide all necessary facilities for the training of youth in ICT management so as to provide job opportunities for the teaming unemployed youth in their country.
CHAPTER ONE
INTRODUCTION
1.1 Background To The Study
Many Developing countries have seen the need for the adoption of ICT and the planned implementation of national ICT strategy as a significant component in the success of ICT efforts to foster rapid national development through greater productivity. The term ICT refers to Information and communication technology which consist of electronic technologies which facilitate access to information such as the Internet, wireless networks, and cellular phones (WEF, 2012).
The effective adoptions of ICT enable the governments to propel rapid productivity gains through different economic sectors in the nation. The government now view Information and communication technologies as a strategy to enhance rapid national development through ICT-driven productivity gains (Masanet & Matthews, 2010).Consequently the coordinated effort of government is required in this direction to adopt and implement a m robust and integrated ICT platform for an effective system of service delivery. (IDB, 2009). It is important to note that Nigeria requires an integrated ICT agenda to sustain its national developmental expectations (WEF, 2012). The benefits of ICT adoption permeats public sector workplace productivity (Masanet & Matthews, 2010). Public sector workplace productivity therefore impacts on business efficiencies resulting in resource efficiency, enhanced customer interface, cost control mechanisms, energy savings, and reducing negative environmental effects through using ICT applications (Masanet & Matthews, 2010).
Borisov and Barbulescu (2012) postulated the adoption of the term electronic government which he stated consist of ICT tools and systems which is used to access and efficiently deliver public services to all stakeholders. (Bannister & Wilson, 2011). The adoption of ICT has facilitated easy access and interaction between government and its citizens. Also the development of mobile technologies, new web browsers, social media applications and sites, has provided the government with new tools to enhance the needs of e–government, which facilitate the development of an efficient system to manage public services geared at improving public’s confidence in government services (Borisov & Barbulescu, 2012). Therefore the research seek to investigate ICT Adoption and its Impact on Public Sector – Productivity. A case study of the State Primary Education Board Bauchi.
1.2 Statement of the Problem
The need for the adoption of ICT and the planned implementation of national ICT strategy as a significant component in the success of ICT efforts to foster rapid national development through greater productivity cannot be over emphasized. Borisov and Barbulescu (2012) postulated the adoption of the term electronic government which he stated consist of ICT tools and systems which is used to access and efficiently deliver public services to all stakeholders. (Bannister & Wilson, 2011). The adoption of ICT has facilitated easy access and interaction between government and its citizens .Also the development of mobile technologies, new web browsers, social media applications and sites, has provided the government with new tools to enhance the needs of e-government, which facilitate the development of an efficient system to manage public services geared at improving public’s confidence in government services. Consequently the coordinated effort of government is required in this direction to adopt and implement a robust and integrated ICT platform for an effective system of service delivery. (IDB, 2009). It is important to note that Nigeria requires an integrated ICT agenda to sustain its national developmental expectations (WEF, 2012).This constitute the challenges confronting Nigeria in its bid to adopt ICT implementation. Therefore the problem confronting the research is determine ICT Adoption and its Impact on Public Sector – Productivity. A case study of the State Primary Education Board Bauchi.
1.3 Objectives of the Study
The research seeks to determine the impact of ICT adoption on public sector Productivity examining its impact on State Primary Education Board Bauchi.
1.4 Research Questions
- What is the impact of ICT adoption on public sector productivity?
- What is the level of impact of ICT adoption on the state primary Education Board Buachi
1.5 Significance of the Study
The research proffers the nature and growing importance of the application of ICT in modern day official activities in the public service with a view to determining its impact on overall productivity.
It shall serve as a vital source of information to the government and ICT professionals.
1.6 Research Hypothesis
H0: The level of impact of ICT adoption on State Primary Education Board Bauchi is low
H1: The level of impact of ICT adoption on State Primary Education Board Bauchi is high.
1.7 Scope of the Study
The study focuses on the determination of ICT Adoption and its Impact on Public Sector – Productivity. A case study of the State Primary Education Board Bauchi.
1.8 Limitations of the Study
The researcher restricted the case study to Buachi due to both geographical constraint and logistics.
1.9 Definition of Terms
ICT Defined: According to WEF (2012) Information and communication technology (ICT) consist of Electronic technologies which facilitate easy access to information such as the Internet, wireless networks, and cellular phones (WEF, 2012).
Productivity Defined: term Productivity measures and calculates inputs to outputs and determines its effect On a country’s economy and its competitiveness (Freeman, 2008).
Developed country: A self-sustaining high-income economy built on a modern infrastructure and technology and having, a high standard of living. According to the World Bank Group (2011), this designation is also applicable to very industrialized middle-income countries.
Developing country: A country with low-income to middle-income economy, as measured on a per capita income basis. Developing countries include several countries with transition economies founded on the per capita income inhabited by 80% of the world’s population (World Bank Group, 2011).
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