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Motivation And Performance In The Public Sector

| Format: Ms Word | 1-5 Chapters | Table of Content|

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ABSTRACT

This project “Motivation and Performance in the Public Sector, a case study of Nigeria Television Authority (NTA), Channel 6, Aba” seeks to investigates the level of workers’ productivity through motivation in the public sector. To carry out this research, the researcher made use of questionnaire and the data collected were analyzed and interpreted. It was discovered that a good reward system, incentives and promotion influenced workers productivity in the public sector. In carrying out the research, the researcher adopted simple random sampling to select the respondents. This was to enable the researcher to have effective coverage of the area of study. Recommendations were made at the end of the research and also suggestion for further study.

CHAPTER ONE

INTRODUCTION

1.1       Background to the Study

Motivation has always been a central problem for leaders and managers. Unmotivated workers are likely to spend time or no effort in their job, resulting in low quality work that they will willingly undertake. There have been a lot of research done on motivation and performance by many scholars, but the problem is that every employee in the public sector does not perform maximally in their work place.

Many things can be said to answer this questions, the reality is that every employee has different ways to become motivated. Employers need to know their workers very well and use different kind of motivation depending on their needs and performance. According to Webster dictionary, motivation is defined as something that drives people to action motivation varies in different people. Motivation emerges in current theories out of needs, values, goals, intentions and expectations, because motivation comes from within, managers need to cultivate and direct the motivation according to the need of the employee.

According to Frederick Herzberg, who conducted studies on workers motivation in the 1950’s, he developed the motivation hygiene theory of workers satisfaction and dissatisfaction. This incredible research concluded that hygiene benefit, and working condition can prevent dissatisfaction but they do not motivate the workers. He found that motivation such as recognition, giving or responsibility, advancement; increase satisfaction from work place can motivate people towards greater effort and performance.

According to Charles C.U. (1989), the Nigerian Television Authority (NTA) was inaugurated in 1977 and is a body in-charge of television broadcasting in the country. The (NTA) runs the biggest television network in Africa with stations in several parts of Nigeria. According to him, staff of (NTA) since that number of years had never been adequately motivated which contribute to the low performance of worker in the establishment.

READ ALSO: EMPLOYEES’ PERCEPTION ON MOTIVATION MECHANISM IN PUBLIC SERVICE

1.2       Statement of Problem

The research focuses on the motivation and performance in the public sector which characterized a lot of attributes in the works behaviour in Nigeria Television Authority, Aba. The research based on workers motivation in the public sector and the inherent problem identified is that many employers do not motivate their staff adequately and this has affected their level of performance in their work place. It is based on this problem of lack of motivation that this project was undertaken to find the motivation technique that can enhance staff productivity in (NTA), Aba.

1.3       Purpose of the Study

The main purpose of this study was to examine the impact of motivation on workers performance in public sector, but will specifically find out the following:

  1. To find out the extent to which reward influence the level of workers performance in public sector.
  2. To identify the types of incentives that can influence the level of performance in the public sector.
  3. To find out the extent to which promotion can influence the level of workers’ performance in the public sector.

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