OCCUPATIONAL STRESS AND PATIENT QUALITY CARE AMONG NURSES IN ST. LUKES HOSPITAL ANUA OFFOT, UYO, AKWA IBOM STATE
| Format: Ms Word | 1-5 Chapters | Table of Content|
INSTANT PROJECT MATERIAL DOWNLOAD
Study Level: BTech, BSc, BEng, BA, HND, ND or NCE
Amount: ₦3,000.00
CHAPTER ONE
INTRODUCTION
1.1 Background to the Study
Occupation or work plays an important role in individual’s social lives, providing the support of regular income, opportunities and personal growth, social identity and self esteem (Fillia, Maria and Guilam, 2013).
Given the many benefits of occupation to an individual, one’s occupation can pose a negative threat to human life in the form of stress. No doubt Kortum (2014) posited that, the health impact of stress at work negatively affects workers and their communities with a clear financial impact on business and beyond. He further stated that a healthy workplace is one in which workers and managers collaborate to use a continual improvement process to protect and promote the health, safety and wellbeing of all workers and the sustainability of the workplace. Nevertheless, given the value of an occupation in this era, the amount of time spent at work and the current changes that are affecting the nature of work and stress appears to be on the increase. Stress have been regarded as an occupational hazard long time ago, since the mid 1950’s, occupational stress has been mentioned as a major health problem, Jones, (2014).
According to (Jones, 2014), stress is an occupation hazard for the modern day employee as a result of the stimulation of an individual’s physical and psychological states based on demands and expectations. As opined by Lunenburg and Ornstein (2014) that the effect of opportunities involving uncertainties as well as important outcomes. Stress is a state produced by a change in the environment that is perceived as challenging, or damaging to a person’s dynamic balance or equilibrium. It creates tension in the individual as he/she is unable to meet the demands of the new situation (Smeltzer, Bare, Hinkle and Cheever, 2016).
Furthermore, Radhakrishnan and Jiris (2014) referred to stress as a sum of physical, mental, emotional strains or tensions on a person or feelings o stress which result from people interacting with the environment they live in, that are alleged as hurting and beyond their adaptive aptitude and having threats to human wellbeing. Stress is not really bad, because it is necessary in the day to day inus of individuals. On this note, Kerrien, Pougnet, Garlantezee, Pougnet, le Galudee, Lodde and Dewitte (2017) stated that, stress can either be positively friendly stress (eustress) or negative harmful stress (distress), here what someone perceives as a threat or a danger, someone else can perceives it as a challenge or motivation. However, stress is often termed as the twentieth century syndrome borne out of high competition and its subsequent complexities. It is a state of affair involving demand on physical or mental energy which can disturb the normal physiological and psychological functioning of an individual (Indoo and Ajeya, 2014).
Burnout to a certain point will improve people’s performance and quality of life. It is healthy and essential that they should experience challenges within their lives; but if pressure or other types of demands placed on them becomes excessive, it loses its beneficial effect and become harmful (Kerrien et al, 2016). Nursing is by its very nature, an occupation subject o a high degree of stress, confronting everyday suffering, grief and death and with many of its tasks being considered as routine, unrewarding and degrading (Jelastopulu, Tsouualtzidou, Evangelia, Fanl, John and Alexopoulus, 2014) hospitals in particular are facing a workforce crisis while the demand for health care services is growing concurrently with changing career expectations among potential health care workers and increasing dissatisfaction among existing hospital staff (Haknen and Schaufeli, 2014). With this trend, work related stress is imminent.
Although many factors are implicated as stressors in the workplace, lack of understanding and support from managers also contributes significantly to the appearance of stress. A negative environment within the organization also impacts negatively on the wellbeing of workers. Occupational stress is a major health difficulty for both individual workers and organizations and can produce burnout, illness, high labour turnover, absenteeism, poor morale and reduced competence and performance (Hussein, Aniza and Ahmad, 2014). Health work such as nursing profession according to Indoo and Ajeya (2014) is a challenging job because of its nature. Nurses are continually faced with professional work demands as well as having to deal with difficult patients, increased workload, personal or family meeting deadlines, environmental pressure, long work hours, single job and high demands. All these factors are actually have an employee physical and emotionally drained as it can interfere with physical and psychological wellbeing, Indoo and Ajeya (2014) supported Jehastopule (2014) by stating that: Nursing profession is one o the most susceptible professional groups to occupational stress as they often run into stressful situations due to the special demands of their profession. According to Chigarande and Bakela (2016), occupational stress has been linked to a range of adverse physical and mental effects including Insomnia, depression, cardiovascular disease and anxiety. Stressful working conditions have also been reported to impact negatively on employee’s wellbeing by directly contributing to negative health behaviours or by limiting an individual’s ability to make positive changes to lifestyle behaviours. No doubt, during the last two decades, the interests in stress producing factors that contribute to nurses psychological state have risen. The study of occupational stress is an essential need since it has been exposed that stress has negative impact both on nurses health and on the health of the organization (Indoo and Ajeya, 2014). From the foregoing above, occupational stressors were identified. Factors noted and the negative impacts it has on the nurses and the patient’s including the organization were analyzed but despite all of the researches mode, occupational stress among Nurses is still evident with attendant affectation of patient’s quality care. Hence, the researcher seeks to understand deeply the trend, scrutinizing factors that constitute occupational stress as well coping mechanism of strategies for Nurse in view that this work would help in managing or reducing occupational stress in a bid to influence positively Patrick’s quality care.
1.2 Statement of the problem
The Nigerian health system is a bedeviled with chronic under funding, dilapidated health facilities, poor stating and inadequate working tools which has been sources of stress to health care providers, most health care provide primary and secondary levels of healthcare. In Nigerian, have to work under very harsh and unconductive condition which leads to increase of work related stress of hospital staff ( Onasoga, Ogbebor and Ojo, 2016). All these sources of occupational stress produces physical e.g. increase in blood pressure, psychological e.g. Anxiety and organizational effects e.g. absenteeism and increased labour turnover, the annual occupational cost, including the burden for missed wages due to absenteeism and reduced productivity as well as health care costs, have been estimated to be 64.8 -66.1 billion USD in the United states and 232 billion USD in Japan (Nixon, Mazzola, Baller, Kreuger and Spector, 2016).
Despite the perceived, felt and expressed needs that experts varying amount of pressure and stress in the workplace. Nurses work at outputs and service delivery, not much has been done to generate scientific evidence on how to effectively address stress within the health care delivery system in Nigeria but numerous researches has shown that workplace interventions that deals with the prevention of stress provides working environment for the health workers thereby alleviating the stress on them and by extensions improves service delivery (Akinboye, 2016). The researcher throughout her clinical posting to St. Luke’s hospital Anua – Uyo observed that most staff complained of tiredness, poor job environment leading to absenteeism, high job turnover and nihealth among staff and having observed this trend, decided to carry out this study to ascertain the influence of nurses work environment, the staffing ratio, workload, effects, coping strategies for stress as it provide a basis for effective intervention.
1.3 Objectives of the Study
The specific objectives of the study include the following:
- To access the effects of stress and quality nursing care among nurses in St. Lukes hospital Anua, Uyo, Akwa Ibom State.
- To access the effects of stress and quality nursing care among nurses in St. Lukes hospital Anua, Uyo, Akwa Ibom State.
- To determine coping mechanism and quality nursing care among nurses in St. Lukes hospital, Anua Offot, Uyo, Akwa Ibom State.
1.4 Research Questions
- What is the workload and quality nursing care among nurses in St. Lukes Hospital Anua, Uyo, Akwa Ibom State?
- What are the effects of stress and quality nursing care among nurses in St. Lukes hospital Anua, Uyo, Akwa Ibom State?
- What are the coping mechanism and quality nursing care among nurses in St. Lukes hospital Anua, Uyo, Akwa Ibom State?
1.5 Significance of the Study
It will generate documented findings that will help nurses and other health workers in their clinical practices in St. Lukes Hospital Anua Uyo, Akwa Ibom State.
The result of the findings will promote health and welfare of nurses working in this setting, by identifying the coping strategies that will be used to reduce occupational stress.
If published, it will serve as a reference material for further research to scholars who have interest on similar topic. It will enable the government to provide all the necessary equipments for use in order to reduce occupational stress and promote quality care. It will also help to reduce morbidity and mortality rate in St. Lukes hospital Anua, Uyo, Akwa Ibom State.
1.6 Operational Definition of Terms
The following key words in the research title are hereby define in the context in which they are used
Occupation: This is a job activity, work, service for which one is paid which a nurse does.
Stress: also called burnout, it is any pressure suffered by a nurse in relation to his/her duty.
Stressor: any condition or influence that stresses a nurse or put a strain on the nurses job.
Occupational stress: any pressure suffered by a nurse in the course of carrying out his/her job for which he/she is paid for.
Patient: a person usually admitted into the ward who is properly managed and treated by nurses and medical staff
Quality: a perceived level of excellence.
Care: Close attention given to a patient
Quality care: a close attention given with a high level of excellence to a patient.
USE THIS MATERIALS AS A GUIDE FOR YOUR PERSONAL RESEARCH WORK (IF PROPERLY CITED)
PAY ₦3,000 HERE TO DOWNLOAD MATERIALS
Account Number: 0709546102
Access Bank: Savings
Account Name: Emmanuel Idorenyin Samuel.
Comments are closed.