AN EXAMINATION OF THE CHALLENGES IN IMPLEMENTING TOTAL QUALITY MANAGEMENT (TQM) IN THE HOSPITALITY INDUSTRY IN CALABAR: A STUDY OF CHANNEL VIEW HOTEL, CALABAR (BUSINESS MANAGEMENT)

TABLE OF CONTENT Title Page Certification Dedication Acknowledge Abstract CHAPTER ONE INTRODUCTION Background to the study Statement of Problem Research Questions Purpose of the Study Significance of the study Delimitation /scope of study Limitation of Study CHAPTER TWO: Review of… Read More

Appraisal of the effect of electronic payment system on customer satisfaction in Nigeria banking system. A study of Access bank Plc, Calabar (Business Management)

CHAPTER ONE INTRODUCTION Descriptive Background of the Study Today’s business environment is extremely dynamic in nature. It has experienced rapid changes as a result of technological improvements, increased awareness and demands for banks services. The Banking industry of the 21st… Read More